Shipping Policy

At Mezoroze, we understand the excitement of receiving your elegant products, and our goal is to provide a smooth and enjoyable shipping experience for every Mezoroze customer.

Delivery Location

We currently offer delivery PAN INDIA.

Shipping Cost

Enjoy free shipping on all orders above ₹4500. For orders below ₹4500, a flat shipping fee of ₹100 will apply.

Delivery Time

• 7-10 Business Days

Dispatch Time

• Same-Day Dispatch for orders placed before the cut-off time.

Customer Support

For any queries, reach out to us at:
Email: [Your Support Email]

Important Points to Remember

• Please ensure that the delivery address is entered accurately during checkout.
• Make sure someone is available to accept and sign for the package upon delivery.
• If the first delivery attempt fails, or if the delivery is declined, we will contact you to reschedule.

Unsuccessful Delivery Attempts

If an order is returned to us due to any of the following reasons:

• Incorrect or incomplete address
• No one available to accept the package
• Failure to collect the item from the local depot
• Refused delivery

The re-delivery cost will be borne by the buyer.

In such cases, an admin fee of ₹700 will be applied to cover the return-to-sender and repackaging costs. This fee will also apply if a refund is requested instead of opting for re-delivery.

At Mezoroze, we are committed to providing excellent service and appreciate your understanding and cooperation in ensuring a smooth delivery process.